Tenant FAQ

How can I help to prevent issues with pests?

You can help to prevent concerns with pests by maintaining a clean suite. This includes avoiding clutter, storing food properly (i.e., dry goods in proper containers) and by examining second-hand furniture or clothing closely before bringing it into your home. If you suspect you have a problem with pests, notify us at the office immediately.

Why has my rent increased?

We take pride in maintaining and upgrading our suites to a high standard for the benefit of our tenants. Provincial guidelines allow specific rent increases so that landlords can recoup the cost of that investment.

What happens if I pay my rent late?

Rent is due on the 1St of every month. After the 4th day of the month you will be charged a late fee. If rent is not paid, under the guidelines of the Residential Tenancies Branch, we have the right to issue a eviction notice.

I want to add a roommate, what do I need to do?

Any person over the age of 18 must fill out their own application and go through the approval process. Once approved, they may be added to the lease. You can fill out the application on the website and just mention that you are interested in being added to the lease of a certain property.

I have a Maintenance request/concern, what do I do?

You can fill out the tenant services form or call the office at 204-726-4455. Repair times depend on the urgency of the problem. If it is an emergency, please call our after-hours maintenance person at 204-730-4459.